Welcome to Glowry. By placing an order with us, you’re agreeing to the simple terms outlined below. We’ve kept everything clear and easy to understand because we believe your experience should feel smooth, transparent, and hassle-free from start to finish.
When you order through our store, you’re confirming that the details you’ve provided (name, address, contact information) are correct and complete. After your purchase, you’ll receive an email confirmation with your order summary. If you notice any mistakes, please reach out to us as soon as possible so we can fix them before dispatch.
All prices are clearly listed in your chosen currency, and what you see at checkout is exactly what you’ll pay, no hidden fees, no surprise charges. Payments are securely processed through trusted gateways to keep your details safe.
Once your order is placed, our team works quickly to prepare and dispatch it, usually within 24 hours. Delivery times typically range between 3-5 business days, depending on your location. Every order is carefully packed and tracked, so you’ll always know where it is until it reaches your doorstep.
Your satisfaction matters. If your order isn’t right for any reason, you’re covered by our 30-day refund policy. You can find the full details of how refunds work in our Refund Policy section, but the short version is: if you’re not happy, we’ll make it right.
We do our best to provide clear, accurate descriptions and images of every product. However, slight variations (like colour or minor design details) can happen due to lighting, screen settings, or small manufacturing updates. Rest assured, the quality and functionality of your item will always match what’s promised.
All content on our website, from images and product descriptions to our logo and branding is created for Glowry. You’re welcome to browse and share our products, but please don’t copy or misuse our content without permission.
We always aim to deliver high-quality products and reliable service. However, we can’t be held responsible for delays beyond our control (such as courier disruptions or customs checks). What we can promise is that we’ll do everything we can to keep you informed and supported if something unexpected happens.
Your privacy is protected. Any personal details you share with us are used only to process your order, deliver your products, and improve your shopping experience. For more information on how we handle your data, you can read our Privacy Policy.
From time to time, we may make small updates to these terms to reflect changes in our services, policies, or legal requirements. Don’t worry, if anything major changes, we’ll make it clear on our website so you’re always in the loop.
At the heart of these Terms & Conditions is a simple promise: we’ll always be upfront, fair, and dedicated to making your shopping experience feel safe, easy and enjoyable.
Easily check the journey of your package in real time. Enter your order number and email, and you’ll see when it was dispatched, where it is right now, and the estimated delivery date. Everything is updated live so you always know exactly when to expect your delivery.
